Park Engagemnet User Research

Encourage civic engagement between Austin residents and the city’s Parks and Recreation Department (PARD).

Park Engagement Head Image

My Role

  • User Researcher
  • Note Taker

Our Team

  • Amy B. Rothbaum
  • Hsin-Jou Lin
  • Thomas M Reavley
  • Yang Zhang
  • Zhen Wang

Best Practice

  • Survey
  • Interception
  • Interview
  • Ideation
  • Journey Map

Detailed Whole Process

Detailed Process Photo